What are your delivery/shipping times?

Our shipping hubs are strategically distributed around the world, with locations in Italy, Hong Kong, Australia, and the US. Your order will be dispatched from one of these four logistic facilities for the most efficient delivery possible.

The delivery time is in addition to the lens processing and/or product sourcing time (if there is any) and starts from the date that we ship the order. 

If the item is in stock, it will be shipped within 24 hours.

Kindly note that we can still source items that aren’t currently in stock. This usually takes around 5-11 working days before shipment, you can refer to the product page for information on whether an item is in stock and what the estimated sourcing time is if it isn’t.

We offer standard and express delivery as follows. 

Standard delivery: Takes 6-9 working days, depending on your location. You’ll see the estimated delivery time at checkout.

Express delivery: Available for select products at an additional cost. If available, you’ll see the option (including price and estimated delivery time) at checkout. Express shipping usually takes 2–4 working days.

To track your order’s status, download your invoice with the order ID here and use that information to track your order here.

Note that every country has its own import policy. Local customs officials will perform random checks that sometimes require personal documents as part of the clearance process.